At The Rage Communication (TRC) and our software division TRC Labs, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the personal and financial information you provide during installment agreements or web development projects.
1. Information We Collect
To process installment plans and ensure legal security, we collect the following specific data:
Personal Identity: Name, Father/Husband Name, CNIC Number, and current Residential Address.
Biometric Data: Thumb impressions (Angutha) on the Hire Purchase Agreement.
Guarantor Information: Name, CNIC, and Address of your Guarantor (Zamanati).
Digital Assets (TRC Labs): Login credentials, content, and business details required for website/app deployment.
2. How We Use Your Information
Your data is used strictly for business operations and legal verification:
Verification: To verify your identity and creditworthiness before approving an installment plan.
Recovery Operations: To contact you or your Guarantor via phone or home visits in the event of late payments or default.
Legal Processing: To maintain a record of the "Amanat" (Trust) product and process legal claims if terms are violated.
Service Delivery: To register domains and set up hosting accounts for TRC Labs clients.
3. Data Sharing & Legal Disclosure
We strictly do not sell your personal data to third parties. However, information may be disclosed in the following circumstances:
Legal Action: In case of default (non-payment of 2 installments) or cheque dishonor, your data, including the Agreement and Cheques, will be shared with the Police and Legal Authorities to file an FIR (under PPC 489-F or Breach of Trust).
For TRC Labs clients, necessary data is shared with domain registrars (e.g., Namecheap, GoDaddy) to secure your website ownership.
4. Data Security
We treat your physical documents (Signed Agreements, Cheques, CNIC copies) as sensitive assets. They are stored in secure physical files at our Jandraka office. Digital data is protected with standard encryption where applicable.
5. Contact Us
If you have questions regarding your data or need to update your guarantor details, please contact our office:
Location: The Rage Communication, Main Bazaar, Jandraka, Okara